1. General Information
Sunny Tide Shop is an online retailer specializing in high-quality beachwear and swimwear for fashion-conscious customers who value both style and comfort. Our products include beachwear tops and bottoms, swimwear, and dresses designed for your perfect beach day.
2. User Obligations and Responsibilities
2.1 Account Information
When creating an account or making a purchase, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of the website
- Use automated systems to extract data from our website
- Make fraudulent purchases or use stolen payment methods
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all products on our website, including colors, sizes, and materials. However, slight variations may occur due to monitor display differences or product enhancements.
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
3.3 Hygiene Considerations
For health and hygiene reasons, we cannot accept returns on swimwear bottoms unless they arrive defective or incorrect. All other beachwear and dresses may be returned following our standard return policy.
4. Orders and Payment
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.
5. Shipping and Delivery
5.1 Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipping
- Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 business days after shipping
5.3 Shipping Areas
We currently ship worldwide, with the exception of some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.
6. Returns and Refunds
6.1 Return Policy
If you’re not completely satisfied, you may return most items within 15 days of delivery. Items must be:
- Unworn, unwashed, and in original condition
- Have all original tags attached
- In the original packaging
6.2 Return Process
To initiate a return:
- Email [email protected] within 15 days of receiving your order
- Include your order number and reason for return
- Wait for our approval and return instructions
- Ship your return to: Sunny Tide Shop Returns, 4579 Heritage Road, Fresno, US 93706
6.3 Refund Information
Refunds will be issued to your original payment method within 5-10 business days after we process your return. Original shipping costs are non-refundable unless the return is due to our error.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Sunny Tide Shop and protected by intellectual property laws. You may not use our content without our express written permission.
8. Liability Limitations
8.1 Product Use
Sunny Tide Shop is not liable for any injury or damage resulting from the use or misuse of our products.
8.2 Website Use
We strive to keep our website available and functioning properly, but we cannot guarantee uninterrupted access or be liable for any temporary unavailability.
8.3 Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, USA.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Sunny Tide Shop
4579 Heritage Road
Fresno, US 93706
Email: [email protected]
Thank you for choosing Sunny Tide Shop for your beachwear needs. We’re committed to making your shopping experience as smooth as ocean waves!