FAQ

We specialize in premium beach and swim fashion for free-spirited women. Our collections include:

• Beachwear Bottoms (skirts, shorts, and cover-ups)
• Beachwear Tops (breezy blouses and beach shirts)
• Dresses (easy-to-wear styles from shore to street)
• Swim Bottoms (bikini bottoms and swim shorts)
• Swim Tops (bikini tops, bandeaus, and swim shirts)

Our signature Pool Crinkle fabrics are designed to move with you effortlessly, offering both comfort and elegance. All our materials are selected for their durability, quick-drying properties, and ability to transition seamlessly from beach to brunch.

Each product page includes detailed size charts with measurements in both inches and centimeters. We recommend measuring yourself and comparing to our charts for the perfect fit. If you’re between sizes or need personalized advice, our customer care team at [email protected] is happy to help.

We proudly ship worldwide to bring our sun-kissed styles to free-spirited women everywhere! Currently, we’re unable to deliver to some remote areas and parts of Asia. During checkout, our system will automatically confirm if we can ship to your location.

We offer two shipping methods to suit your needs:

• Standard Shipping ($12.95 USD): Delivered via DHL or FedEx in 10-15 business days after dispatch (1-2 days processing)
• Free Shipping: For orders over $50 USD, delivered via EMS in 15-25 business days after dispatch (1-2 days processing)

Pro Tip: For last-minute getaways, select Standard Shipping and order early in the week to maximize processing time.

You’ll receive a tracking number via email as soon as your order ships from our sunny Fresno studio. Our carriers (DHL, FedEx, or EMS) will provide updates throughout the journey to your coastal paradise.

Currently, we focus on providing reliable standard shipping options to maintain our commitment to ethical production and sustainable practices. We don’t offer express shipping at this time.

We offer a 15-day return policy from the date of delivery. If your Sunny Tide pieces don’t feel like a second skin as promised, we’ll happily assist with returns or exchanges. Items must be unworn, unwashed, and in original condition with tags attached.

Return shipping costs are the customer’s responsibility unless the item is faulty. We recommend using a trackable shipping method for your return.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

For your convenience and security, we accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption to protect all transactions. Your payment details are processed securely through our certified payment gateway.

Not at this time, but we’re working on introducing this sunny option soon! Follow us on social media for updates.

Our customer care team is available via email at [email protected]. We typically respond within 24-48 hours. Our studio address is:

Sunny Tide Shop
4579 Heritage Road
Fresno, US 93706

Currently, we operate exclusively online from our sunny Fresno studio. This allows us to focus on creating exceptional beachwear and delivering it straight to your door, wherever your coastal paradise may be.